by Pensare Group | Jan 22, 2013 | Alignment, Performance, Productivity
“Here is a simple but powerful rule … always give people more than they expect to get.” -Nelson Boswell We talk about the importance of creating loyal customers. It’s certainly one of the most important goals of any company because a loyal customer will return...
by Pensare Group | Nov 1, 2012 | Customer Loyalty, Performance, Personal Development, Productivity, Purpose, Questions
It was roughly two years ago when a highly intelligent, and successful prospective CEO client of ours slammed his papers on the boardroom table and pronounced “I cannot lose one more client to the competition”. Imagine our surprise, given the only question we had...
by Pensare Group | Sep 30, 2012 | Efficiency, Networking, Productivity, Sales
When it comes to making professional contacts, the term networking is being thrown out all over the place these days, and it’s easy to confuse virtual interactions with the real deal. Just so we’re clear: “Friending” on Facebook or inviting others to join your...
by Pensare Group | Jun 17, 2012 | Alignment, Planning, Productivity
In the early 1960s, President John F. Kennedy stated that he wanted to send a man to the moon and bring him back safely by the end of the decade; a pretty lofty goal. Senator George Smathers from Florida agreed with the “lofty goal” part. So, before voting to secur e...
by Pensare Group | Apr 23, 2011 | Efficiency, Performance, Productivity
Despite the fact that there are signts that the economy is turning around, not everyone is rejoicing. Though we often think that terminated employees are a recession’s only casualties, middle managers often shoulder the stress of a shaky economy more than any...
by Pensare Group | Apr 23, 2011 | Alignment, Efficiency, Productivity, Uncategorized
Enter any car dealership and chances are that you’re quickly dazzled by the shiny models on display. The chrome glistens. The leather entices with that brand new smell we all love. The vivid reds convey excitement and the metallic neutrals exude elegance and success....
