by Pensare Group | Oct 18, 2009 | Alignment, Focus, Purpose
Have you ever noticed how much we learn from our children? I am reminded regularly that while the flow of wisdom and insight theoretically travels from the older to the younger generation, in reality there is plenty of learning to be done in both directions. A case in...
by Pensare Group | Aug 23, 2009 | Alignment, Efficiency, Performance, Productivity, Strategy
Think the stars have to align to achieve better efficiency? No, but you do have to align all the efforts in your organization if you want to succeed. You know that noise your tires make when you’re tires aren’t all going in the same direction? that’s how an...
by Pensare Group | Jun 5, 2009 | Planning, Strategy, Vision
The current economic environment has revealed numerous weaknesses in our financial and regulatory systems. We regularly hear from our clients about the challenges they face in financing sound business plans for expansion into new markets – it is just not simple to...
by Pensare Group | Apr 22, 2009 | Customer Loyalty, Sales
Is there really a question? According to author, Jeffrey Gitomer -”Customer Satisfaction is Worthless, Customer Loyalty is Priceless” Apparently companies like Costco understand the difference. They have been recognized as the leader in customer loyalty among...
by Pensare Group | Apr 1, 2009 | Alignment, Assessment
Surveys are quick to build and easy to distribute via the internet. The tough part is often selecting a diagnostic tool and performing the analysis. When selecting a tool, opt for one that has proven to provide useful data and covers a variety of dimensions....
