The holiday season is behind us (stated with a true combination of regret and relief), and as we return to work and begin to focus on the year ahead, a common question exists for many of us. “What, exactly, do I need to do differently this year from last to truly succeed?”

Of course, our individual definitions of success are as diverse as we are. That is what makes our work at the Pensare Group both fun and rewarding. Helping our clients define success, identify the obstacles that truly stand in their way, and implement an plan of action to make real progress regardless of the road blocks is not only what we love but also our definition of success!

2008 was a remarkable year for us, and we were honored to share so many great experiences with our clients, their management teams, sales teams, and in some cases their clients! We’ve shared the joys of the newly landed “mega client,” and the excitement of seeing new business processes and team strategies translate into results thought to be impossible. We’ve worked shoulder to shoulder with our clients as we all struggle to deal with some of the economic realities that revealed themselves this year.

At the Pensare Group, we are doing several things differently this year from last, and we are very excited about our 2009 Action Plan. One of these changes is to add a more personal voice to our newsletters and to share more of what we are learning throughout the year. Many of you have told us that you enjoy our “business briefs”, so we will continue our pattern of sharing those articles that we think are the highest possible value (for the shortest possible read) while adding a few of our own insights along the way. We’d love your feedback – so let us know what you would like to see covered in upcoming newsletters.

In the meantime, let us again ask the question, “What do you plan to do differently this year, and how do plan to implement that change?” This is our favorite question to discuss, so don’t hesitate to contact us to share insights over coffee! For now, Happy New Year! May this be your BEST year ever!